IP Addresses

IP address ranges can be used to authenticate users when they access the various subscription-based products by checking that the client's IP address falls within the designated IP address ranges of the institution and its locations.

NOTE: IP addresses that are added at the Institution level (blue tab) apply to all locations within the institution. To assign IP addresses to a specific location, use the Location level (green tab).

Assign IP Addresses to All Locations

Use the following steps to assign one or more IP addresses to all locations within an institution. You upload a .csv file of IP addresses or manually enter them.

  1. Navigate to the Institution Summary page of the account for which you wish to add/edit IP address information.
  2. From the Institution Summary page, click Institution Authentication in the left-hand sidebar menu. Then select IP Addresses from the submenu.
  3. The IP Addresses page is displayed.
  4. To upload a .csv file (spreadsheet) that contains your IP addresses, click Choose File, select the file from your local drive, and then click Upload .csv File. Continue with Step 6.
  5. To manually enter IP addresses, type a specific IP address (for example: 140.244.88.41) or a range (140.244.88.0-255). Use the Description field to optionally add descriptive text. The IP address(es) will be assigned to all locations.
  6. To enter additional IP addresses, click the Add Row button.
  7. Click the Save button to save your changes.
  8. The list will be refreshed and sorted in ascending order by IP address.

To delete IP addresses, select a row or rows via the selection boxes and then click the Delete Selected button.

To the save list of IP addresses shown on the IP Addresses page as a .csv file, click Download as .csv File.

More on masking: IP Address subnet values range from 0 to 255. Some examples of masking are: a mask of 0 in a subnet means that all values in the subnet are included; a mask of 255 means that the address must match the subnet value exactly; a mask of 248 means that values ip -(ip+7) are included, and ip must be multiple of 8.

Assign IP Addresses to a Single Location

Use the following steps to assign one or more IP addresses to one location within an institution.

  1. Navigate to the Location Summary page of the account for which you wish to add/edit IP address information.
  2. From the Location Summary page, click Location Authentication in the left-hand sidebar menu. Then select IP Addresses from the submenu.
  3. The IP Addresses page is displayed.
  4. Enter a specific IP address (for example: 140.244.88.41), or a range (140.244.88.0-255). Use the Description field to optionally add descriptive text.
  5. To enter additional IP addresses, click the Add Row button.
  6. Click the Save button to save your changes.
  7. The list will be refreshed and sorted in ascending order by IP address.

To delete IP addresses, select a row or rows via the selection boxes and then click the Delete Selected button.

After entering the location's IP addresses, they will appear on the IP Addresses page at the Institution level.